Terms and Conditions
Welcome to MobiCity Store. These Terms and Conditions (“Terms”) govern your access to and use of the website www.mobicitystore.com (the “Site”) and any transactions or purchases made from MobiCity Store (“we,” “us,” “our”). By accessing, browsing, creating an account, or purchasing any items on the Site, you explicitly acknowledge that you have read, understood, and agree to be legally bound by these Terms.
1. Agreement to Terms
By using this Site, you represent and warrant that you are at least the legal age of majority in your state, province, or country of residence. If you do not agree with any part of these Terms, you are expressly prohibited from using our services and must discontinue use of the Site immediately.
2. Eligibility
You must be at least the age of majority in your state, province, or country of residence to use this Site or make a purchase. By using the Site, you represent and warrant that you meet this age requirement. If you are under the legal age, you may only use this website under the direct supervision of a parent or legal guardian who agrees to be bound by these Terms.
3. Informational Integrity and Liability Disclaimers
MobiCity Store operates a dynamic and highly automated retail platform. While we make every realistic effort to guarantee the accuracy of data, technical anomalies, server delays, and manual input errors may occasionally occur.
3.1 Protection Against Unintentional Data Misinformation
We strive to publish completely precise product descriptions, visual graphics, specifications, and pricing metrics. However, due to software glitches or clerical oversights, inaccurate data may inadvertently be posted on the Site.
At times, incorrect information, erroneous pricing, or unverified data may be uploaded or posted on our website completely beyond our intent, will, or control. The user or customer explicitly agrees that they cannot bring any legal charges, claims, consumer rights disputes, or lawsuits against us for such occurrences.
Pursuant to the statement above, you explicitly agree that MobiCity Store, its directors, developers, and management hold zero legal accountability or liability for any damages or losses stemming from reliance on incorrect data. The user fully waives any right to pursue civil litigation or legal arbitration on these grounds.
3.2 Outdated Prices and Synchronization Latency
The marketplace for mobile electronics is highly volatile, with currency exchange rates and brand pricing rules fluctuating constantly. Therefore, instances may arise where real-time pricing updates are delayed or missing on the interface.
At times, the updated pricing of a product may not be actively updated or dynamically synced on our website due to factors beyond our intent, will, or control. The user or customer explicitly agrees that they cannot bring any legal charges, claims, corporate disputes, or lawsuits against us for such occurrences.
Consequently, we reserve the unilateral right to void, reject, or cancel any processed order that was placed under an incorrect or un-updated price point. In such circumstances, MobiCity Store will contact the consumer to offer the option of finalizing the transaction at the corrected market price or receiving a full refund. A customer cannot legally demand the product at an invalid, outdated price.
4. Products and Pricing Accuracy
Product Information: We strive to display the colors, textures, and images of our products as accurately as possible. However, we cannot guarantee that your device monitor’s hardware display will perfectly reflect true colors. All product descriptions, specifications, and pricing are subject to change at any time without notice at our absolute discretion.
Pricing Errors: We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information on the Site is inaccurate at any time without prior notice (including after you have submitted your order).
5. Orders, Payment, and Verification
Order Acceptance: Your submission of an order represents an offer to purchase. We maintain the autonomous right to reject or cancel any order for any valid operational reason (including inventory shortages, suspicious activity, or pricing mismatches). We may limit purchases per household or user profile to prevent unauthorized wholesale commercial re-selling.
Payment: You agree to provide current, complete, and accurate purchase details, including your email address, primary contact numbers, and verified payment data, so that we can successfully process your orders and reach out to you seamlessly.
6. Shipping, Delivery, and Logistics
Please refer to our separate Shipping Policy for comprehensive details on shipping methods, tracking, costs, and delivery times. MobiCity Store coordinates with external, independent third-party shipping and courier services to handle product deliveries. As a consequence, we do not accept responsibility for unforeseen transit delays caused by customs clearance, political strikes, roadblocks, natural phenomena, or internal logistics failures of the courier company.
7. Returns, Refunds, and Exchanges
All returns, refunds, and exchanges are strictly governed by our separate Return Policy. Please review our Return Policy carefully before initiating any transaction on this platform.
8. Intellectual Property Ownership
The entire catalog of content visible on this Site—including graphics, source code, UI designs, brand logos, layout structure, text, and database elements—is the exclusive property of MobiCity Store. Any unauthorized reproduction, downloading, or commercial exploitation is strictly prohibited and protected under applicable copyright laws.
9. User Accounts and Profile Security
If you choose to create a profile on the Site, you assume full responsibility for safeguarding the password and limiting unauthorized device access. Any activity, orders, or data modifications executed through your user account will be deemed your exclusive responsibility. We reserve the absolute authority to suspend, deactivate, or forcefully delete your account if we discover fraudulent or malicious activities.
10. Prohibited Platform Activities
As a condition of using this Site, you warrant that you will not use the platform for any unauthorized or prohibited purposes. Forbidden actions include, but are not limited to:
- Deploying automated scripts, data scrapers, or bots to harvest data from our database.
- Attempting to bypass security protocols or reverse-engineer any part of the Site software.
- Using our brand communication or product pages to propagate spam or unauthorized marketing.
- Interfering with or creating an unreasonable infrastructure strain on our server clusters.
11. Complete Limitation of Liability
To the maximum extent permitted by applicable laws, MobiCity Store, its founders, and employees shall not be liable for any direct, indirect, punitive, incidental, or consequential damages. This covers loss of profit, device usage degradation, data loss, or mental distress arising from platform downtime or server failures.
12. Indemnification
You agree to defend, indemnify, and hold completely harmless MobiCity Store, its parent corporation, subsidiaries, executives, and suppliers from and against any claims, damages, losses, obligations, and legal fees resulting from your direct violation of these Terms, your misuse of the platform, or your infringement of any rights belonging to a third party.
13. Severability
In the event that any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms. Such determination shall not affect the validity and enforceability of any other remaining provisions.
14. Termination
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. We may terminate or suspend your account and bar access to the Site immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever, including but not limited to a breach of the Terms.
15. Governing Law and Jurisdiction
These Terms and Conditions, along with your use of the website, shall be governed, construed, and implemented strictly in accordance with the prevailing laws of the People's Republic of Bangladesh, without regard to its conflict of law provisions. Any legal disputes or claims arising out of this agreement shall be submitted to the exclusive jurisdiction of the competent courts in Dhaka, Bangladesh.
16. Updates to This Agreement
We reserve the sole privilege to update, edit, or modify sections of these Terms at any time without sending direct notices to users. The date at the top indicates when the last changes took effect. It is your responsibility to check this page periodically to remain informed.
17. Contact Information
If you have any questions, clarifications, or complaints regarding these Terms and Conditions, please contact our legal compliance team at:
MobiCity Store
Email: info@mobicitystore.com
Website: www.mobicitystore.com
Jurisdiction: Dhaka, Bangladesh


