Privacy Policy

Last Updated: November 23, 2025

1. Introduction

Welcome to MobiCity Store (“we,” “our,” or “us”). We operate the website www.mobicitystore.com (the “Site”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or make a purchase from us.

2. Information We Collect

We collect several types of information from and about users of our Site, including:

  • Personal Identifiers: Such as your name, shipping address, email address, and phone number when you create an account or place an order.

  • Payment Information: We collect payment information (e.g., credit/debit card details) at the point of sale, but it is processed securely by our third-party payment processors. We do not store full credit card numbers on our servers.

  • Commercial Information: Records of products purchased, and your browsing history on our Site.

  • Technical Data: Such as your IP address, browser type, operating system, device information, and how you interact with our Site, collected through cookies and similar technologies.

3. How We Use Your Information

We use the information we collect for various business purposes, including to:

  • Fulfill your orders and process payments.

  • Manage your account and provide customer support.

  • Communicate with you about your order, our products, and promotions (you can opt-out of marketing at any time).

  • Improve our Site and services based on your usage and feedback.

  • Prevent fraud and enhance the security of our Site.

4. Sharing Your Information

We do not sell your personal information. We may share your information with trusted third-party service providers only as necessary for them to perform services for us, such as:

  • Shipping and fulfillment partners (e.g., Courier Service) to deliver your orders.

  • Payment processors (e.g., bkash, Nagad) to handle transactions.

  • Analytics companies (e.g., Google Analytics) to help us understand Site traffic and usage.

These third parties are contractually obligated to keep your information confidential and use it only for the purposes we specify.

5. Cookies and Tracking Technologies

Our Site uses “cookies” to enhance your browsing experience. You can set your browser to refuse all or some browser cookies, but this may affect the functionality of the Site.

6. Your Rights

Depending on your location, you may have rights regarding your personal information, such as the right to:

  • Access, update, or delete the personal information we hold.

  • Object to or restrict certain processing activities.

  • Data portability.

  • Withdraw consent where processing is based on consent.

To exercise these rights, please contact us using the information below.

7. Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: info@mobicitystore.com